Cancellation of flight 航班取消：
Notify our csutomer support to cancel the order "before the driver picks up your luggage": Full refund.
If you need to get the refund, We need a prove of cancellation.
Please send us the cancellation notification sent by airlines or OTA.
Notify our csutomer support to cancel the order "after the driver picks up your luggage": No refund, the driver will deliver the luggage to the designated location within our service area.
Flight Delay 航班延遲：
No refund, the luggage will be delivered to the airport as scheduled.